Privacy Policy

Information you provide

We collect the contact name, institution, email, phone number, location, message and product requirements you submit. We also keep your privacy acknowledgement and the request reference.

Purpose and access

These details are used to respond to your enquiry, prepare a quotation and provide requested technical information. Access is limited to authorised team members.

Storage and service providers

Requests are stored in our database. Our hosting and email providers may process information needed to operate the service. We do not request patient information; please do not submit patient records or sensitive clinical data.

Your choices

Use the contact form to request access, correction or deletion of your submitted details. Please include your enquiry reference. Browser storage keeps your quotation list and preferred light or dark appearance on this device. An essential cookie keeps authorised administrators signed in.

Retention

Requests are retained while needed to respond and meet applicable recordkeeping obligations. Contact us to discuss the information associated with your reference.

Office map and social accounts

The embedded office map uses Google Maps. Your browser connects to Google when it loads the map; Google processes that connection under its own policies. Facebook and other social links open external services. These links do not send your enquiry form details to those platforms.